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How do I set up Heedy for the first time?

Heedy guides you through the setup when you open the app for the first time.

1. Choose how you will use Heedy

Select:

  • For an older adult
  • As a family member
  • As a caregiver

Heedy adapts the experience based on the role you choose.

2. Set up your details

Follow the on-screen instructions and enter the information Heedy asks for.

Family members and caregivers create their own Heedy account.

3. Connect to the older adult

The older adult's Heedy tablet displays a connection code.

Enter this code in Heedy on the family member's or caregiver's phone to connect to the family group.

4. Invite family members

Once connected, you can invite other family members to join Heedy by SMS.

5. Allow the required permissions

Follow the on-screen instructions to allow the permissions Heedy needs for features such as video calls and notifications.

6. Start using Heedy

Once setup is complete, you can start making video calls and sharing photos and messages.

The older adult's tablet will also show information such as the time, date, and local weather.