How can we help?
Find answers, setup guides, and help with Heedy.
Getting Started
Everything you need to get Heedy set up and start using it.
Tablet & Devices
Help with tablets, device requirements, and settings for using Heedy.
Family & Accounts
Learn how to create your family group, invite family members, and manage accounts.
Video Calls
Learn how to make and receive video calls, use Auto-Answer, and solve common calling problems.
Photos & Messages
Learn how to send photos and messages and share family moments with Heedy.
Time & Weather
Help with Heedy's clock, date, weather, and related settings.
Internet & Connection
Help connecting Heedy to the internet and solving Wi-Fi or connection problems.
Subscription & Billing
Information about Heedy plans, free trials, subscriptions, payments, and cancellations.