If something in Heedy is not working as expected, start by searching the Heedy Help Center.

1. Search for the problem

Use a few words that describe exactly what is happening.

For example, try searching:

• video call not connecting
  
• photo not showing
  
• tablet offline
  
• weather incorrect
  
• login code
  

2. Follow the troubleshooting steps

Open the Help Center article that matches your problem and follow the steps provided.

3. Still need help?

If you cannot find an answer or the problem continues, contact Heedy support.

Tell us exactly what is not working and what happens when you try to use the feature. This helps us identify the problem and help you faster.